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Mastering AI in Internal Communication
In our brave new world, the connection between machines and humans is transforming
organisations, positioning internal communicators as both conduit and counsel. Strong internal
relationships are essential for effective external relations. Good internal communication
enhances the employee experience, drives change and builds confidence in organisational
culture – but it can’t be left to chance.
This multi-module course will deepen your understanding of internal communications and its vital role in today’s world. It provides practical solutions to both new and longstanding internal communication challenges with a keen focus on the integration of artificial intelligence into our work.
You will discover and experiment with AI assistants, explore ethical considerations, deepen your understanding of AI and crisis management in internal communication and assess the impact of AI on the employee experience. We address the pressures on internal communication and organisational culture caused by economic recession, job cuts and budget restrictions and determine how to balance the use of AI with employee engagement.
This multi-module course will deepen your understanding of internal communications and its vital role in today’s world. It provides practical solutions to both new and longstanding internal communication challenges with a keen focus on the integration of artificial intelligence into our work.
You will discover and experiment with AI assistants, explore ethical considerations, deepen your understanding of AI and crisis management in internal communication and assess the impact of AI on the employee experience. We address the pressures on internal communication and organisational culture caused by economic recession, job cuts and budget restrictions and determine how to balance the use of AI with employee engagement.
Join us on this AI in Internal Communication Pathway and set your direction towards future practice.
Why Take This Course?
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Course overview
Watch and listen
On Demand
Self paced learning
Resources and readings
Digital Guides
AI in Internal Communication
Certificate of Capability
8 CPD points
You will cover
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Understanding AI in internal communication
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Taking the pulse - how to use AI-powered analytics and insights
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Unleash the bots - hyper-personalisation in the workplace
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Internal intuition - using AI to gauge sentiment and atmosphere in teams
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Tackling hard times - maintaining engagement when things get tough
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Designed with you in mind
Internal communicators have a unique and vital role in our profession. Great internal relationships mean great external relationships are possible. If internal communications fails, everyone is affected inside and outside the organisation. Yet internal communication is often an afterthought, under-budgeted and under-resourced. It's not unusual to have a 'one person team' looking after everything and everybody. That's why our internal communications training series are always designed with you in mind. We understand the constraints, the pressures (and the politics) and we hope the sessions help you access the training and recognition you need to deliver expert advice and quality service.
Catherine Arrow