Public Relations and Communication Training and Professional Development Courses

PR Knowledge Hub provides live and on-demand professional development for practitioners, communication teams and organisational leaders. Explore focused courses in artificial intelligence, information disorder, crisis and reputation, strategy and evaluation, storytelling, internal communication, engagement and relationship building.

Choose the subject most relevant to your work and go directly to the available courses. You can learn through an individual course, combine courses around your current needs or follow a PR Knowledge Hub Capability Pathway for more structured professional development.

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Learn to use AI intelligently. Apply judgement. Build trust. Guard reputation.

Artificial intelligence in public relations - AI in PR

AI has changed public relations practice. Practitioners must understand the new practice realities it has created—not only to use AI effectively in their own work, but to advise and guide organisations as they adopt it. From foundations and hands-on use to ethics, misinformation, crisis, internal communication and emerging agentic systems, these courses examine how AI affects decisions, operations, relationships, trust and reputation.

Read the signals. Discover the insights. Prepare for what comes next.

Crisis, Chaos and Information Disorder

A crisis rarely begins when the public first notices it. Warning signs, unresolved vulnerabilities and changing stakeholder expectations often appear much earlier. Build the capability to identify risk, prepare decision makers, protect trust and respond confidently under pressure. Explore crisis intelligence, preparedness, reputation, issues management and the communication decisions that shape outcomes before, during and after disruption.

These courses are designed for practitioners who want to move beyond reactive crisis communication and contribute to stronger organisational readiness.

Back Yourself - Get Ready, Get Set - Return

Careers rarely travel in straight lines. The Back Yourself Pathway brings together practical learning and resources designed particularly with women returning to professional life in mind – whether that's after a career break, redundancy, caring responsibilities or simply time spent doing something else.

You already have experience, judgement and capability. The aim here is to help you get across what’s changed, refresh or extend your skills and move forward with confidence.

Every PR Knowledge Hub course is suitable for Back Yourself learners. The courses highlighted in the Back Yourself Pathway are simply a starting point – a flavour of the areas you might want to refresh, recharge or get up to speed with as you return.

Not sure where to begin? Explore the PR Knowledge Hub Briefing Room for reports, resources, readings and practice snapshots, or browse Think Forward, the PR Knowledge Hub blog, for ideas, insights and perspectives on the changes and challenges affecting practice. Both are free and a good way to start deciding what you need to know next.

Many people who learn with PR Knowledge Hub are investing in themselves – returning after time away, navigating redundancy or looking for their next role. So access and affordability matter. Choose the individual course you need or go for the full subscription and give yourself 12 months to learn across the whole programme. Take it at your own pace, dip in when you need to or feast on the learning and get yourself ready to go.

Whether you’re returning, regrouping, retraining or simply ready for a change, you’re very welcome here – and you’ll find the training and professional development you need to move forward with confidence.