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Transform Internal Communication
with AI

In our brave new world, the connection between machines and humans is transforming organisations, positioning internal communicators as both conduit and counsel. Strong internal relationships are essential for effective external relations. Good internal communication enhances the employee experience, drives change, and builds confidence in organisational culture – but it can’t be left to chance.

This course will deepen your understanding of internal communications and its vital role in today’s world. It provides practical solutions to both new and longstanding internal communication challenges.

You will discover and experiment with AI assistants, explore ethical considerations, and assess the impact of AI on the employee experience. We address the pressures on internal communication and organisational culture caused by economic recession, job cuts and budget restrictions, determining how to balance the use of AI with employee engagement.

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 Course overview
Watch and listen

Live Online Session

31 January 2025
12:30pm NZDT

Resources and readings

Digital Guides

Certificate of Completion
2 CPD points

You will cover

  • AI tools for internal communicators
  • Taking the pulse - how to use AI-powered analytics and insights
  • Unleash the bots - hyper-personalisation in the workplace
  • Internal intuition - using AI to gauge sentiment and atmosphere in teams
  • Tackling hard times - maintaining engagement when things get tough
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Culture Club

Assess and audit internal culture

Switching on

Introducing AI tools to the workplace

Embracing Equity

Making sure nobody is left behind

Designed with you in mind

Internal communicators have a unique and vital role in our profession. Great internal relationships mean great external relationships are possible. If internal communications fails, everyone is affected inside and outside the organisation. Yet internal communication is often an afterthought, under-budgeted and under-resourced. It's not unusual to have a 'one person team' looking after everything and everybody. That's why our internal communications training series are always designed with you in mind. We understand the constraints, the pressures (and the politics) and we hope the sessions help  you access the training and recognition you need to deliver expert advice and  quality service. 

Catherine Arrow