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Transform Internal Communication
with AI
In our brave new world, the connection between humans and machines is reshaping how organisations operate, communicate and build trust. Internal communication now stands at a critical juncture — no longer just a function of messaging, but a strategic driver of employee confidence, cultural cohesion and organisational resilience.
As AI enters the workplace in force, internal communicators are called on to serve as both conduit and counsel — helping organisations navigate change, translate strategy and engage employees in meaningful and effective ways. But these responsibilities don’t sit easily with the growing pressures of economic downturns, job insecurity and shrinking budgets. That’s where this course steps in.
This live session provides a comprehensive, practical exploration of internal communication in the age of AI. It will strengthen your strategic thinking, equip you with tools to improve employee engagement and help you address new challenges with confidence and clarity.
You’ll explore the intersection of human connection and machine support, experiment with AI assistants to enhance internal comms and learn how to protect and promote a strong employee experience in volatile times. Throughout, we’ll focus on real-world application, grounded ethics and practical takeaways that you can use immediately in your organisation.
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Course overview
Watch and listen
This session will help you t
Why choose this session?
Live Online Session
1 August 2025
12:30pm NZDT
12:30pm NZDT
Resources and readings
Digital Guides
Certificate of Completion
2 CPD points
You will cover
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AI tools for internal communicators
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Taking the pulse - how to use AI-powered analytics and insights
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Unleash the bots - hyper-personalisation in the workplace
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Internal intuition - using AI to gauge sentiment and atmosphere in teams
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Tackling hard times - maintaining engagement when things get tough
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Designed with you in mind
Internal communicators have a unique and vital role in our profession. Great internal relationships mean great external relationships are possible. If internal communications fails, everyone is affected inside and outside the organisation. Yet internal communication is often an afterthought, under-budgeted and under-resourced. It's not unusual to have a 'one person team' looking after everything and everybody. That's why our internal communications training series are always designed with you in mind. We understand the constraints, the pressures (and the politics) and we hope the sessions help you access the training and recognition you need to deliver expert advice and quality service.
Catherine Arrow