Catherine Arrow
Jul 30

Create a Better World - Not Better AI Agents

We’ve seen the voracious and rapid advancement of AI agents in the last few months with some of the major players seemingly hell bent on the automation of everything, unconcerned with the subsequent reduction and removal of human autonomy.

Google is playing a slightly different hand, looking at world models - AI that can construct worlds, understand relationships within them, identify patterns and explore different pathways. Then of course, Mark Zuckerberg published his futures manifesto in the Wall Street Journal this week - his vision of a world that appears to languish comfortably in his own reality, not so much in ours.

So exciting times - right? The technological takeover is here - a global construct run by agents designed by billionaires while we passively twiddle our thumbs on the side line.

Trouble is, we shouldn’t be even considering a tech takeover. What we should be doing is putting on our thinking caps and deciding what sort of world we actually want.

We are holding on to old patterns and old structures that served the world before now - a world that no longer exists today. We should focus our attention on determining what kind of world we want in the future and how available technology might support us to design, construct, and live in that world. A world which I hope will provide greater equity. The problem is that those who hold the technology and those who currently hold power have a vested interest in keeping things exactly as they are.

But if I said to you, design the world you want to live in? How would it look? What would it feel like? Who would benefit? What would we be doing? That’s where we need to focus but, of course, it is a much harder question to address.

Almost every discussion about AI assumes today’s institutions, today’s organisations and today’s ways of working are fixed. We ask how AI might improve public relations, communication, healthcare, education, government or the law. We rarely stop to ask whether those systems are still the right ones - if they ever were.

But what if we started with a blank sheet?

If you could design the world you wanted to live in, what would it look like?

How would people work? How would communities make decisions? How would healthcare be delivered? How would education prepare young people for lives that don’t yet exist? How would organisations earn trust? How would technology distribute opportunity rather than concentrate power? What are the great examples of social good, equity and justice? What should we leave behind in terms of process and practice?

It is only after answering those questions we can begin to question the role AI might play. And it should play a role. The technology is incredible but it is not infallible. It is efficient but it is not empathetic. And left to its own devices it is destructive, not productive.

We cleave to structures and practices that belong to another era. We use extraordinary technology to reinforce archaic assumptions, nineteenth and twentieth-century institutions and economic models that serve only those who already hold power, busily building data centres - the coal mines of the 21st century - to feed their needy greed.

Over the last two weeks, we’ve seen the results of the worst extreme weather people can experience. So many places in the world are on fire - the world is, quite literally, burning beneath us. And in places where it’s not burning, it’s flooding.

So again, I ask the question, what do we want to do? We only have one world. We have a finite set of resources. Those resources could be shared equally and we could all be better off but, as we know, they’re not.

Election cycles are looming again across much of the world and none of us need AI to detect the familiar pattern of selfish leadership, where the common good is too often sacrificed on the altar of self-interest. Many of those standing for election - across geographies and cultures - are not interested in a world of good, rather their own world construct of power and position. There are pockets of good intent - cheap bus fares here, a challenge to blatant corruption there - but for the most part, and for me at least, many election posters call to mind the gargoyles of ancient times, their vices and sins oozing over the edges of the flying buttresses.

A world of gargoyles?

Do we want a world of gargoyles? Of mimicry and sham? Of discrimination and greed? Sometimes when I read the comments in the social feeds or the news feeds I wonder if people do want that, so awful are their remarks and insults, even on the most innocent and uncontroversial posts or stories. But then, there’s the counterposition of hope - less amplified, less fattened by the algorithms, which, after all, are created and instructed by those who are arming agents and building world engines.

That counterposition can drive the engine of change and we can take the wheel. We don’t need to passively accept the designs or instructions of others, intent on imposing their will and so-called ‘vision’ on the 8.28 billion of us living on the same planet. But we do have to get together and get on with it - before the agents steal the march.

I don’t think we want a world of gargoyles, agents, world engines or brutal dominance and corruption. I’m thinking of the tireless help we offer each other when the fires burn, the floods hit, the earth quakes, the food bank needs filling or when our next-door human really needs a hug. For the most part, I still have faith in our ability to be human (even when that humanity is tested by AI detectors determined to prove we don’t exist) so let’s put our collective intelligence to work, design something new and create a world that is fair - and fantastical.

Agentic AI - without the hype

To help us along with the problem of agents, I've reworked the Agentic AI micro session this month to give you a better picture of where we are, what the technology can do and how you can put it to work. Subscribers can access on your dashboard and new learners can sign up here. 
And if you've run through the micro session previously - run it again to stay up to date with the rapid developments.